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    Vulnerability Assessment and Remediation Process

    Introduction

    MAXHUB welcomes security researchers and the public to report potential security vulnerabilities in our assets, to help enhance security. This policy outlines the reporting steps, expectations, and response process.

    Scope (Key Requirements)

    • Report potential vulnerability issues immediately.
    • Only use/access your own accounts and information.
    • Keep the original issue data.
    • Comply with this policy and all applicable laws.

    Vulnerability Report Channels

    Customers/Partners: Use the technical support ticket system (https://service.maxhub.com).
    Security Researchers: Send an email to Security@maxhub.com.

    What We Need Your Help With

    To speed up vulnerability identification and remediation, please help get the details below:
    • Description of the vulnerability
    • Detailed reproduction steps ( issue screenshots/ videos will be very helpful)
    • Only one vulnerability per report (unless part of an attack chain)

    Vulnerability Response Process

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